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About water efficiency services

All organisations need water to thrive, so we deliver the services, facts and tools you need to save money today and do your bit for tomorrow.

Set up in 2025, Water Efficiency Services is an Anglian Water Business (National) Limited brand, who keeps a close eye on the water industry, targets set by DEFRA and expectations placed on wholesalers as part of each price review.

We believe that now is the time to start thinking differently if we want to reduce business water use by 9% before 2038 so we’re here to do exactly as it says on the tin. We’re a water-savvy organisation that wants to help businesses, wholesalers, retailers and consumers in the UK use water more wisely through existing technology, better access to data and new innovations. Because we believe saving water is the right thing to do for the planet, and for businesses.

What drives us?

Our vision is a world where every organisation understands that water is a limited resource.
But that saving water is good for business too.

Why is saving water so important?

2055

In less than 30 years we may not have enough water to meet demand

5.5 billion

5.5 billion extra litres of water is expected to be needed by 2055

25%

25% of business water use is continuous flow and could be a leak

So our mission is to help everyone use water more responsibly.

Our values

Our values help drive us forward and shape the way our teams work.
When you’re working with Water Efficiency Services, you can expect us to:

Put our customer first
We’ll inform, protect and help our customers save water.

Succeed together
Through true collaboration and partnership, we’ll find ways to help our customers become more water efficient so they can protect and grow their business.

Be accountable
You can trust we will always do the right thing, for our customers and the planet.

Embrace learning
We’ll learn together. Both about our customers, partners and as we innovate and create a culture of test and learn.

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